To avoid disappointment, we recommend a minimum 7 days notice for all custom cakes. However, we understand that life gets busy, so please don't hesitate to enquire about last minute orders!

send your custom made cake order to cakesbyciao@gmail.com

include the following details
name, pick up store, contact number, preferred cake, serving size, time & date of pick up, example pictures
please allow 24-48 hours for response

Please note that prices of custom made cakes shown are to be used as a guide only | Final price for custom made cakes may vary due to size and customisation | Accessories & Embellishments shown in images are sold separately

Please note that WE DO NOT SUPPLY FRESH FLOWERS, you must source these yourself

Please note due to the high volume of emails a team member will be in contact with you within 48 hours. If your order is of high urgency please contact one of our stores directly

Once you have sent your email to us you will receive an automated response. If you do not receive an automated response please check that you have sent your order to the right email address (cakesbyciao@gmail.com). If you still do not receive an automated response please contact our store 0262997707.

Please find attached form for us to process your payment once we have confirmed your order.

Credit Card Authorisation Form-pdf

Please note that prices of custom made cakes shown are to be used as a guide only | Final price for custom made cakes may vary due to size and customisation | Accessories & Embellishments shown in images are sold separately

Braddon ACT
U12 33 Mort Street Braddon ACT 2612
Ph: 6156 8470

Queanbeyan NSW
200 Crawford Street Queanbeyan NSW 2620
Ph: 6299 7707 | 6297 8808